Answering your questions about shipping & delivery
Yes, we ship worldwide!. Please note that we currently do not have shipping options to a few select countries. We're doing our best to expand our shipping efforts worldwide. As an alternative, you may ship the order to a friend or family member who l
We're happy to confirm that we have three warehouses located in the USA, United Kingdom, and the Netherlands. Your order will be shipped from our US warehouse if it's being shipped to a USA, Canada, Australia and New Zealand shipping address. Orders
Please see the standard shipping timelines below based on location:. USA - 2-5 business days. Canada - 5-10 business days. UK - 2-4 business days. Europe - 3-7 business days. Australia & New Zealand - 7-10 business days. International - 5-10 business
International orders (outside of the United States, United Kingdom, and Europe) may be charged customs and duties by your local customs authority. These are not charged by Intelligent Change. You are responsible to pay these fees if they are billed t
We're sorry that you have not received your order. It's very common for couriers to mark packages as delivered before they actually are. We encourage you to wait an additional 1-2 business days to give the courier the opportunity to deliver it. In th
Yes! We are pleased to offer FREE Shipping for US orders totalling $85 and up to $500, UK orders £55 and up to £500 and EU orders €55 and up to €500, after discounts and before tax.