Answers to your order-related questions.
Our best efforts will be made to change or cancel your order in time before it start processing for shipment. Please kindly connect with an agent through our website chat or email our support ([email protected]) to notify us of the details
Yes, we are pleased to update your shipping address after your order has been confirmed. The sooner you notify us of the change, the better chances we have to make the update before your order is processed and shipped. Please feel free to chat with u
Yes! Please feel free to include a gift note (containing up to 350 characters) to make your gift more personal and special in the cart by checking the box, "Add a gift note". For US and Canadian orders, your gift note message will be handwritten on a
We are actively working towards gift-wrapping services for the future. In our commitment to protecting our shared home, we're happy to confirm that our packaging is minimal and plastic-free.
We're happy to help!. Please kindly email our support ([email protected]) with the details of your order as well as the recipient addresses and we'll gladly assist you to make your multi-address order seamless and effortless.