Please kindly email our support at hello@intelligentchange.com with your order number, full name, business name, and VAT number. We'll be happy to provide you with a VAT invoice. Kindly allow us 24-48 hours to prepare it for you.

<p>Please kindly email our support at hello@intelligentchange.com with your order number, full name, business name, and VAT number. We&apos;ll be happy to provide you with a VAT invoice. Kindly allow us 24-48 hours to prepare it for you.</p>

I need a VAT invoice

Intelligent Change charges a sales tax for all US orders. These collected taxes are mandated by the local state governments. Intelligent Change in no way benefits from this and directly pays this amount collected to the state. Orders being shipped to

<p>Intelligent Change charges a sales tax for all US orders. These collected taxes are mandated by the local state governments. Intelligent Change in no way benefits from this and directly pays this amount collected to the state.</p><p>Orders being shipped to the UK (from our UK warehouse) will have a 20% VAT included in the price. These collected taxes are mandated by UK government. Intelligent Change in no way benefits from this and directly pays this amount collected by the UK government.</p><p>As your order is shipped DDU (Delivered Duty Unpaid), orders being shipped internationally may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Intelligent Change.</p>

Does my order include tax?

Card information is not stored in our systems and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by million

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1em; color: rgb(26, 26, 26); font-family: &quot;Canela Light&quot;, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Arial, Helvetica, sans-serif;">Card information is not stored in our systems and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif;">We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by the same level of security as used by banks: a 256-bit SSL certificate.</span></p><p style="box-sizing: border-box; margin: 0px 0px 1em; color: rgb(26, 26, 26); font-family: &quot;Canela Light&quot;, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Arial, Helvetica, sans-serif;">Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. During this process, your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.</span></p>

Payment security

Yes! We are happy to offer Shop Pay Installments to US residents at this time for orders between $50 USD and $3,000 USD. Shop Pay gives you the option to pay in full at checkout, or to split your purchase into four equal, bi-weekly, interest-free ins

<p><span style="font-family: Arial,Helvetica,sans-serif;">Yes! We are happy to offer Shop Pay Installments to US residents at this time for orders between $50 USD and $3,000 USD.</span></p><p><br></p><h3 id="how-does-shop-pay-installments-work"><span style="font-family: Arial,Helvetica,sans-serif;">How does Shop Pay Installments work?</span></h3><p><span style="font-family: Arial,Helvetica,sans-serif;">Shop Pay gives you the option to pay in full at checkout, or to split your purchase into four equal, bi-weekly, interest-free installment payments. When available, Shop Pay Installments is an option for orders between 50 USD and 3,000 USD.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">There are no additional charges, interest rates, or late fees, and your credit score isn&apos;t affected. Shop Pay Installments is powered and serviced by Affirm and is only available in some stores.</span></p><p><br></p><h3 id="am-i-eligible-for-shop-pay-installments"><span style="font-family: Arial,Helvetica,sans-serif;">Am I eligible for Shop Pay Installments?</span></h3><p><span style="font-family: Arial,Helvetica,sans-serif;">To use Shop Pay Installments, you need to live in the United States and register for Shop Pay. When choosing Shop Pay Installments, the following limitations apply:</span></p><ul id="isPasted" style="box-sizing: inherit; margin: 0px; padding: 0px; font-family: initial; font-size: initial;" type="disc"><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">You cannot pay for an order if the order includes currency in any form, including virtual and digital currency, like gift cards.</li><li id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Orders need to be between 50 USD and 3,000 USD, including shipping and taxes.</li><li id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If you change your Shop Pay phone number, then you also need to update this with Affirm before you can pay for another purchase using Shop Pay Installments.</li><li id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Shop Pay Installments does not accept Capital One cards, prepaid debit cards, or prepaid credit cards.</li></ul><p><br></p><h3 id="how-do-i-manage-my-shop-pay-installments-payments"><span style="font-family: Arial,Helvetica,sans-serif;">How do I manage my Shop Pay Installments payments?</span></h3><p><span style="font-family: Arial,Helvetica,sans-serif;">Your Shop Pay Installments orders appear in the Home tab of the app. You can tap on an order for a summary of your repayment status. Tap View installments for more detailed info about past and upcoming payments.</span></p><p id="isPasted">You can make a manual payment on a Shop &#xFEFF;Pay Installments order in the Shop app.</p><p><br></p><h4 id="manual-payment-instructions">Manual Payment instructions:<span style="font-family: Arial,Helvetica,sans-serif;"><br style="box-sizing: inherit;"></span></h4><p style="box-sizing: inherit;"><span style="font-family: Arial,Helvetica,sans-serif;">From the Home tab, tap the order you want to make a payment for.</span></p><div><p style="box-sizing: inherit;"><span style="font-family: Arial,Helvetica,sans-serif;">Tap View Installments, and then tap Make a Payment.</span></p><div><p style="box-sizing: inherit;"><span style="font-family: Arial,Helvetica,sans-serif;">Select an option in the Amount to Pay section.</span></p><div><p style="box-sizing: inherit;"><span style="font-family: Arial,Helvetica,sans-serif;">In the Card section, select the card you want to pay with.</span></p><div><p><span style="font-family: Arial,Helvetica,sans-serif;">Tap Pay Now, and then tap Continue.</span></p><p><br></p><h3 id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">Change your payment method for an existing Shop Pay Installments order:</span></h3><div style="box-sizing: inherit; color: rgb(23, 7, 61); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 11px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p><span style="font-family: Arial,Helvetica,sans-serif;">You may change your payment method on a Shop Pay Installments order while it&apos;s in repayment. Going forward, the new payment method will be used for payments on this order. If you want to update your payment method for multiple Shop Pay Installments orders, then you need to complete the steps below for each order.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></p><h4 id="isPasted">Change payment method instructions:<br><span style="font-family: Arial,Helvetica,sans-serif;"><br style="box-sizing: inherit;"></span></h4><p><span style="font-family: Arial,Helvetica,sans-serif;">From the Home tab, tap the order that you want to change the payment method for.</span></p><div><p style="box-sizing: inherit;"><span style="font-family: Arial,Helvetica,sans-serif;">Tap View Installments, and then tap Payment options</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">Select the new payment method that you want to use. If you need to add a new payment method, then tap Use a different card, and complete the required fields.</span></p><h3 id><br></h3><h3 id="where-can-i-find-more-information-about-shop-pay-installments"><span style="font-family: Arial,Helvetica,sans-serif;">Where can I find more information about Shop Pay Installments?</span></h3><p><span style="font-family: Arial,Helvetica,sans-serif;">For information about an existing order or to ask for a refund, please contact our support at hello@intelligentchange.com.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">For information about Shop Pay Installments payments and financing, such as why you might not have been approved, visit the</span> <a href="https://shoppay.affirm.com/help/s/" style="box-sizing: inherit; color: rgb(27, 201, 142); text-decoration: none; background-color: rgb(255, 255, 255); touch-action: manipulation; font-family: &quot;Open Sans&quot;, sans-serif; font-size: 11px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" target="_blank"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(44, 130, 201);">Shop Pay Installments Help Centre</span></a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(44, 130, 201);">.</span><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: rgb(0, 0, 0);"> </span></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">For general info about the Shop Pay Installments experience, such as how it works and the purchase flow, email: installments@shop.app.</span></p></div></div></div></div></div></div>

Payments, Billing & Invoicing

I need a VAT invoice

Does my order include tax?

Payment security

Do you offer payment plans?